Reviews of Gran Tierra Suites in Cebu City Philippines

Average Customer Rating: review this hotel Great

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Cebu City Philippines

Latest Review of Gran Tierra Suites Cebu City

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Very Rude Receptionist

Change your receptionist or train her well, as she is not very accomodating at all. Unsmiling and seems bored with her work. I came in with my friends to enquire about the room rates and our questions were answered curtly as if we were bothering her. I thought I was the only one who noticed, she is a real turn off and I wont book with your hotel because of her.

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Reviewed by: Raymond

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An Excellent Service

My sisters and brothers in the congregation and myself stayed in the suites for 3 days and I only have good things to say about this place. We arrived and the guard got our bags from the trunk, the front desk personnel were very accommodating and efficient, the bellboy assisted us with our bags, they have complimentary snacks, the rooms were cleaned and they have a flat screen TV. They made the beds, removed trash bins and replaced towels.

Date:

Reviewed by: George

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Very Clean And With WiFi Connection

What I like about this hotel is that they have a big room which is clean and have WIFI, air condition and hot and cold shower were working perfectly. The only suggestion I need to make is they need to train their staff on how to communicate with their guests. Maybe a good English or just a Tagalog would be fine to help the guest to guide them. Overall it was a great stay here in the hotel and definitely I will stay here again.

Date:

Reviewed by: James

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The Rooms Were Spacious

The rooms were spacious and clean. But they did not provide room cleaning after the second day. Maybe they were short of staff capacity when we were there, due to the holidays. Overall, we had a comfortable stay. The WiFi internet speed was decent. The location is very convenient. There are two big hospitals nearby, a lot of good restos and banks or atms.

Date:

Reviewed by: Luzinia

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Budget Hotel To Suit Your Budget

If you are looking for a budget hotel for your trip to Cebu, then Gran Tierra is definitely for you. It is located in the middle of the city and is very near the commercial areas. No free breakfast, but they give you bread. It was very clean and the staff was also very accommodating. It has free WiFi so that was a plus. Overall, it was well worth what my friends and I paid for.

Date:

Reviewed by: Joe

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